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Portrait and offer
The Complaints Office is an institution that deals with complaints from citizens about care facilities in a competent and solution-oriented manner. It is responsible for all inpatient care facilities, outpatient care services, assisted living and new forms of housing – insofar as they are located in the city of Munich. The Complaints Office is active in advance of the supervisory authorities.
The main task of the Complaints Office is to deal with citizens’ complaints about care for the elderly. In addition, the Complaints Office publishes guides for older people and informs those affected and interested in the context of events, in particular through the “Citizens’ Forum for Elderly Care”. The Complaints Office represents the interests of those affected by participation in committees and working groups.
Opening hours:
Mon 9–12 h and 1–16 h
Tue 9 am–12 am
Wed 1–7 pm
Thu 9–12 h and 1–16 h
Fri 9 am–12 pm
MVV:
Underground and S-Bahn Marienplatz
Bearer
Target group
Landeshauptstadt München
Gleichstellungsstelle für Frauen
Marienplatz 8, 80331 Munich
(089) 233-924 65
gst[a]muenchen.de
www.muenchen.de/gst
The city of Munich stands for an urban society without discrimination with equal opportunities for all. Equal rights are a constitutional principle, but the real implementation of this norm requires cooperation with civil society in addition to a state mandate. In Munich, there are a large number of organizations, institutions and projects that are involved in the task of implementing equal rights for women, men and people of other genders.
With this “Women’s Handbook Munich”, the Equal Opportunities Office for Women of the City of Munich offers an overview and information on where to turn with a specific concern. More information about the Equal Opportunities Office for Women can be found on our homepage.
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